# Why Your TeamWins Approval Queue Looks Empty
If the Admin → Approvals page shows no items, one of these five issues is usually to blame:
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1) No Assists Are Published
- Open Admin → Assists and check the Status column.
- Drafts don’t collect submissions — click an Assist, review the setup, and press Publish.
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2) You Aren’t the Assigned Reviewer
- In Admin → Assists, open each live Assist and check the Reviewer field.
- Only the listed reviewer (or fallback admin) sees approvals.
- Update the field if you should handle them.
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3) The Team Hasn’t Submitted Anything Yet
- Visit Dashboard → Insights.
- If Total Contributions is still zero, share the Assist with your team or increase participation points to jumpstart activity.
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4) Outcomes Haven’t Been Claimed
- Participation may be happening, but no one has clicked “Request approval” yet.
- Ask contributors to claim outcomes once they get results (meeting booked, candidate hired, etc.).
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5) Auto-Approve Is Switched On
- Go to Settings → Workspace → Advanced.
- If Auto-approve outcomes (or relevant perk auto-approve) is enabled, the system skips the manual queue and approves instantly.
- Turn it off if you need reviewer decisions.
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Still Stuck?
- Confirm your profile shows the Reviewer role (Admin → Members).
- Check the notification bell for pending alerts.
- Reach out to Support if approved outcomes still aren’t appearing.
