What is Value Generated?
Value Generated estimates the business impact of team contributions in monetary terms. It helps you:
- Report ROI to leadership
- Justify program budget and resources
- Compare impact across categories (Sales, HR, Marketing)
- Track value over time
How it's calculated
Formula: `` Value Generated = Σ (Base Value × Industry Multiplier) for each approved outcome ``
Three components:
1. Base Value: Default USD value per Assist type and outcome step 2. Industry Multiplier: Adjusts value based on your company's industry 3. Approved Outcomes: Only counts verified outcomes, not pending requests
Industry multipliers
Your workspace industry affects all value calculations:
| Industry | Multiplier | Example Impact | |----------|------------|----------------| | Technology | 1.3× | $10,000 → $13,000 | | Finance | 1.3× | $10,000 → $13,000 | | Consulting | 1.25× | $10,000 → $12,500 | | Real Estate | 1.2× | $10,000 → $12,000 | | Healthcare | 1.1× | $10,000 → $11,000 | | Manufacturing | 1.0× | $10,000 → $10,000 (baseline) | | Media & Entertainment | 0.9× | $10,000 → $9,000 | | Retail | 0.8× | $10,000 → $8,000 | | Education | 0.75× | $10,000 → $7,500 | | Non-profit | 0.7× | $10,000 → $7,000 | | Other | 1.0× | $10,000 → $10,000 (default) |
Why multipliers? A new customer in Technology typically has higher LTV than in Education. Multipliers reflect industry-specific value assumptions.
Changing your industry: Admin → Settings → Workspace Basics → Industry Value recalculates instantly across all contributions.
Base values by Assist type
Base values are conservative estimates reviewed by industry experts:
Sales Assists:
- Refer New Lead
- Effort (intro sent): $50 - Qualified lead: $500 - Meeting booked: $2,000 - Deal closed: $20,000
- Account Intel
- Effort (research): $25 - Insight delivered: $150 - Strategy shift: $1,500
- Partner Door-Opener
- Effort (intro made): $50 - Meeting secured: $400 - Partnership signed: $25,000
- Event Invitation
- Effort (invite sent): $20 - Attendance confirmed: $100 - Business outcome: $500
HR Assists:
- Talent Referral
- Effort (referral submitted): $40 - Passes screening: $300 - Interviewed: $1,500 - Hired: $7,500
- Onboarding Buddy
- Effort (buddy assigned): $40 - 30-day check-in: $200 - 90-day retention: $800
Marketing Assists:
- Post Share
- Effort (shared): $10 - 1k impressions: $50 - 3k+ impressions: $100
- Content Idea
- Effort (idea submitted): $20 - Concept approved: $100 - Campaign launched: $500
Example calculation
Scenario: You're a Technology company (1.3× multiplier)
Team member submits Talent Referral: 1. Referral submitted → $40 × 1.3 = $52 value 2. Passes screening (approved) → $300 × 1.3 = $390 value 3. Candidate hired (approved) → $7,500 × 1.3 = $9,750 value
Total Value Generated: $10,192 from one referral with two approved outcomes.
What counts toward value?
✅ Included:
- All submitted contributions (Step 1 effort value)
- All approved outcomes (Steps 2-3)
- Auto-approved outcomes
❌ NOT included:
- Pending approvals (not yet verified)
- Rejected approvals
- Contributions without approved outcomes still count effort value
Viewing value breakdowns
Value Generated card shows:
- Total value across all categories
- Breakdown by Sales / HR / Marketing
- Per-Assist-type details with step-by-step values
- Base values before and after multiplier
Click "View Details" to see:
- Each Assist type's contribution to total
- How many of each outcome step were approved
- Industry multiplier applied to each category
Customizing values (Admin)
Currently, base values are system defaults and can't be customized per workspace.
Future enhancement: Custom value overrides per Assist type.
Workaround: Use Point values to reflect your internal value ratios (e.g., if hire is worth 10× more than referral to you, use 10× the points).
Tips for stakeholders
For executives:
- Compare Value Generated to program costs (perk spending, admin time)
- ROI = (Value Generated - Program Costs) / Program Costs × 100%
- Track quarterly trends to show program growth
For team leads:
- Use category breakdowns to see which functions drive most value
- Identify high-value Assists and promote them more
- Recognize top contributors not just by points but by value generated
Limitations to acknowledge:
- Values are estimates based on industry averages
- Actual customer LTV, hire value, or campaign ROI may differ
- Use as directional metric, not precise accounting
- Best for trend analysis and relative comparisons
FAQs
Can I change base values? Not currently via UI. Contact support if you need custom value models.
Why is my value lower than expected? Check your industry multiplier—Education/Non-profit have lower multipliers. Also ensure outcomes are getting approved.
Do pending approvals count? No—value only counts approved outcomes. Pending requests show $0 until approved.
How often does value update? Real-time. As soon as an outcome is approved, value recalculates instantly.
