Admin Insights dashboard
The Insights dashboard (Admin → Insights) gives you a real-time view of team performance. Here's what each metric card means:
The 7 metric cards
1. Total Points
- Sum of all positive points earned across workspace
- Subtitle shows: "+X this quarter" (current fiscal quarter)
- Includes instant points + approved outcome points
- Does NOT include perk redemptions (those are negative points)
Use this to: Track overall team engagement and activity levels
2. Value Generated
- Estimated business impact in USD/EUR
- Based on contribution outcomes × industry multiplier
- Calculated from approved outcomes only (not pending)
- See Understanding Value Generated for methodology
Use this to: Report ROI to leadership, justify program budget
3. Contributors
- Number of unique team members who earned points this quarter
- Active users only (those with at least 1 point this quarter)
- Subtitle: "In Workspace" (total member count)
Use this to: Track adoption and participation rate
4. Total Contributions
- Count of all submitted contributions (completed Assists)
- All-time total, not filtered by time
- Includes contributions with any status (pending, approved, rejected)
Use this to: Measure volume of activity
5. Marketing Post Results (conditional)
- Only appears if you have post share contributions
- Shows accumulated link clicks from tracked posts
- Sourced from post engagement data
Use this to: Track social media impact
6. Perk Spending
- Total points redeemed for perks (absolute value of negative points)
- Shows demand for rewards
- Compare to Total Points to see redemption rate
Use this to: Ensure perks are attractive, plan perk inventory
7. This Month
- Points earned in current calendar month
- Subtitle: "+X this week" (Sunday-Saturday)
- Helps track short-term momentum
Use this to: Weekly team updates, monthly reports
Scrolling & navigation
Metric cards are horizontally scrollable on desktop:
- Left/Right arrow buttons to navigate
- Touch-drag on mobile/tablet
- Smooth scroll with keyboard arrow keys
Tips for using metrics
Weekly check-in:
- Look at "This Week" and "This Month" for momentum
- Compare to previous weeks to spot trends
- Celebrate wins in team meetings
Monthly reporting:
- Value Generated for executive summary
- Total Contributions for activity metrics
- Contributors % for adoption tracking
- Perk Spending to gauge engagement
Quarterly planning:
- "This quarter" context in metric cards
- Compare quarters to measure program growth
- Adjust Assist offerings and point values based on data
What these metrics DON'T show
- Individual user performance (see Top Contributors section instead)
- Pending vs. approved breakdown (see Event Counts chart)
- Category split (see Category Breakdown chart)
- Time series trends (no trend charts currently)
Next steps
- Understanding Value Generated - Deep dive on ROI math
- Analytics charts and breakdowns - Explore detailed visualizations
